Your Privacy, Our Commitment

Omnibridge Telecom Pvt Ltd is a telecommunications company providing Virtual Network Operator (VNO) and related connectivity and communication solutions.

Our registered/contact details currently published on the Website are:

Depending on how you interact with OmniBridge, we may collect the following categories of information.

2.1 Information You Provide Directly
When you submit an enquiry, contact us, request a consultation, communicate with our team, or otherwise voluntarily provide information, we may collect:

• Full name
• Business/company name
• Work email address
• Telephone/mobile number
• Job title or designation
• Business address or location
• Nature of your enquiry
• Information about the services or solutions you are interested in
• Any information contained in your message or communication
• Other information you voluntarily provide to us

Our current Website contact form requests information such as your name, contact number, email address, and company name.

2.2 Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Approximate geographic location derived from technical information
• Date and time of access
• Pages visited
• Referring website or source
• Links or pages interacted with
• Website usage information
• Diagnostic, performance, and security information

This information may be collected through standard web technologies, server logs, analytics tools, cookies, pixels, tags, and similar technologies.

2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to:

• Operate and secure the Website
• Remember preferences
• Understand Website traffic and usage
• Measure the performance of our Website
• Improve user experience
• Analyse marketing and advertising performance
• Identify technical issues
• Support legitimate business and security purposes

Where required by applicable law, we will obtain appropriate consent before placing or using non-essential cookies or similar technologies. You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the Website.

2.4 Information Provided for Careers
If you apply for a position through OmniBridge or otherwise submit employment-related information, we may collect information such as:

• Name and contact details
• Resume/CV
• Educational qualifications
• Employment history
• Skills and professional experience
• Certifications
• Information voluntarily provided during the recruitment process

Such information will be used for recruitment, assessment, communication, and related employment purposes.

2.5 Information Received from Other Sources
We may receive information about you from third parties or publicly available sources where permitted by applicable law, for example through:

• Business partners
• Professional networking platforms
• Lead-generation platforms
• Event or conference registrations
• Referral partners
• Marketing platforms
• Publicly available business information

We may process your personal information for the following purposes:

3.1 Responding to Enquiries — We may use your information to:

• Respond to your questions
• Contact you regarding your enquiry
• Provide information about our services
• Arrange meetings, demonstrations, consultations, or discussions
• Understand your business requirements

3.2 Providing and Improving Our Services — We may use information to:

• Develop and improve our products and services
• Understand customer and market requirements
• Improve Website functionality
• Analyse Website usage
• Maintain and improve service quality
• Troubleshoot technical problems

3.3 Business Communications and Marketing — Where permitted by applicable law and, where required, based on your consent, we may use your contact information to send:

• Product and service information
• Company updates
• Newsletters
• Event invitations
• Industry updates
• Marketing communications
• Promotional communications

You may opt out of marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

3.4 Security and Fraud Prevention — We may process information to:

• Protect the Website and our systems
• Detect and prevent fraud, abuse, spam, and malicious activity
• Investigate security incidents
• Maintain system integrity
• Protect our users, employees, customers, and business

3.5 Legal and Regulatory Compliance — We may process and retain information where reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to lawful requests from government authorities
• Meet regulatory requirements applicable to telecommunications services
• Establish, exercise, or defend legal claims
• Maintain business and regulatory records
• Protect our legal rights and interests

Depending on the circumstances and applicable law, we may process personal information on the basis of:

• Your consent
• Your request for information or services
• Performance of a contract or steps taken at your request before entering into a contract
• Compliance with a legal or regulatory obligation
• Legitimate uses or other lawful grounds available under applicable law
• Protection of our legitimate business, security, and legal interests, where permitted by applicable law

Under India's Digital Personal Data Protection Act, 2023, processing of personal data is generally based on consent or specified legitimate uses, subject to the requirements of the Act.

Where consent is the applicable basis for processing, you may withdraw your consent in accordance with applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

We seek to collect and process personal information that is reasonably necessary for the purposes described in this Privacy Policy.

You are not required to provide information that is not necessary for the relevant interaction. However, if certain information is necessary to respond to your enquiry or provide a requested service and you do not provide it, we may not be able to provide the relevant service or respond appropriately.

We do not sell your personal information. We may disclose or provide access to personal information to the following categories of recipients where reasonably necessary and permitted by applicable law:

6.1 Service Providers — We may use third-party service providers that assist us with:

• Website hosting
• Cloud infrastructure
• Website maintenance
• Analytics
• CRM and lead management
• Email communication
• Marketing services
• Cybersecurity
• IT support
• Customer support
• Recruitment
• Professional services

Such providers may process information on our behalf and are expected to maintain appropriate confidentiality and security safeguards.

6.2 Business Partners — Where necessary for providing services or responding to your enquiry, we may share relevant information with business partners, technology providers, connectivity providers, system integrators, or other service providers. We seek to limit such disclosures to information reasonably necessary for the relevant purpose.

6.3 Government and Regulatory Authorities — We may disclose information where required or permitted by applicable law, regulation, court order, governmental request, or lawful process. This may include disclosures required for telecommunications, security, compliance, taxation, law enforcement, or other regulatory purposes.

6.4 Corporate Transactions — If OmniBridge is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

Some of our technology, hosting, analytics, communication, or service providers may process information from locations outside India.

Where personal information is transferred outside India, we will take steps required by applicable law and use appropriate contractual, technical, organisational, or other safeguards where required.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing requested services
• Responding to enquiries
• Maintaining business records
• Meeting legal and regulatory obligations
• Resolving disputes
• Preventing fraud and abuse
• Enforcing agreements
• Protecting our legitimate business interests

The exact retention period may vary depending on the type of information, the purpose for which it was collected, applicable contractual requirements, and legal or regulatory obligations.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or otherwise dispose of it, subject to applicable legal and regulatory requirements.

We take reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction
• Other reasonably foreseeable security risks

Depending on the nature of the information and processing, safeguards may include access controls, authentication mechanisms, secure communications, monitoring, backups, and organisational controls.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

Subject to applicable law and any conditions or limitations prescribed by law, you may have rights relating to your personal information, including the right to:

• Request information about the personal data we process
• Request correction of inaccurate or incomplete personal data
• Request deletion or erasure where applicable
• Withdraw consent where consent is the basis of processing
• Request information regarding processing activities, where applicable
• Raise a grievance or complaint regarding the processing of your personal data
• Exercise any other rights available under applicable data protection law

The availability and scope of these rights may depend on the applicable law, the nature of the processing, and applicable exemptions.

To exercise an applicable right or raise a privacy-related request, contact us using the details provided in Section 16 of this Privacy Policy. We may need to verify your identity before processing certain requests in order to protect your information from unauthorised access.

If you receive marketing or promotional communications from us, you may opt out at any time. You can:

• Click the unsubscribe link included in applicable emails
• Contact us using the details provided below
• Follow any opt-out instructions provided in the relevant communication

Please note that even if you opt out of marketing communications, we may still send you non-promotional communications where necessary, including communications relating to an enquiry, service, transaction, security matter, or legal requirement.

Our Website may contain links to third-party websites, platforms, applications, social media pages, or services. These third parties operate independently from OmniBridge and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Our Website and services are intended primarily for businesses, professionals, enterprises, and other organisations. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

OmniBridge operates in the telecommunications sector and may be subject to applicable telecommunications, licensing, security, KYC, customer verification, record-keeping, and other regulatory requirements.

Where information is collected or processed as part of a telecommunications service, customer onboarding, verification, regulatory compliance, or other legally required activity, the information may be processed and retained to the extent required or permitted by applicable law.

Where specific services require additional privacy notices, consent forms, KYC documentation, customer agreements, or service-specific terms, those documents will apply in addition to this Privacy Policy.

We may update this Privacy Policy from time to time to reflect:

• Changes in our services or business practices
• Changes in technology
• Changes in applicable laws or regulations
• Changes in privacy requirements
• Improvements to our privacy practices

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the processing of your personal information, please contact us:

When contacting us regarding a privacy request, please clearly describe your request and provide sufficient information for us to understand and respond to it. Where required, we may request additional information to verify your identity.

We will handle privacy requests and grievances in accordance with applicable law.

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections available to individuals under applicable data protection laws.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts and authorities as applicable under Indian law.

If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable under applicable law, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue to apply to the extent permitted by law.

This Privacy Policy describes OmniBridge's general approach to the collection and processing of personal information through the Website and related interactions.

Additional notices, terms, contracts, consent forms, or service-specific privacy provisions may apply where required based on the particular service or relationship.